sells new, surplus and refurbished products which allow us to offer excellent value for money on a range of telecoms and gadgets.

About the Products we Sell

Goods are returned  to shops, online outlets, mail order catalogues and distributors every day for various reasons, such as being under the merchant's 7-28 day money back policy, the item is unwanted/change of mind, ex-display, box damage, missed delivery or suspected to have a fault.

These goods pose a problem to large manufacturers and distributors as they often do not find it cost effective to sort and re-market the goods themselves.
Manufacturers often contract-out the job of recovering revenue from these products to other companies.
Obviously there is a big emphasis on re-selling as many of these items as possible and disposing of any scrap items in a environmentally friendly way.
We purchase a wide range of items, some of which are brand new surplus stock and others are returns as described above. All products that are not brand new are checked and refurbished as required.
This involves testing using specialist test equipment by trained electronics engineers to ensure the products are fully functional and complete.
Some items are refurbished by the manufacturer or their approved partner, but can not be sold as new, so these are classed as "Factory refurbished".

Surplus and refurbished products offer excellent value for money, often being half the price or less than you would have to pay in the high street or online. In addition the failure rate of refurbished goods is actually lower than brand new!


New products are new and unused but may have some box damage or the seal has been broken to check the contents.
These have a minimum of 12 months warranty either provided by ourselves or the manufaturer.


Our refurbished products are checked and tested and are in "as new" condition being free from any cosmetic marks.
They are in their original box but some may have replacement internal packaging or minor box damage.
All user guides and documentation is included.

Manufacturer refurbished products have been refurbished by a manufacturer approved provider and may have some minor cosmetic marks or missing packaging.
They will be complete with all acessories and documentaion.
Thses items have 12 months warranty unless stated otherwise.


From time to time we have clearance items. These may be box damage, new open box are missing the user guide etc; the exact details will be specified in the product description.

There is often limited quantities of each product, so don't delay if you see something you like as at these prices it may not be available for long!

Please note that the majority of our products that require mains electrical power, such as telephones, are UK models and therefore have UK plugs and line connectors.

Spare Parts

We are also able to supply a range of spare parts for hone phones including power supplies, chargers, base unit and handsets.
Most of the parts we sell are taken from customer returned items. All items are tested and inspected prior to sale and are sold with a 90 warranty.
We mainly have parts for BT, Panasonic and GIgaset phones but we do have parts from other manufaturers from time to time.
There is only a small selection of the parts we have in stock on the website so if you cant find part you are looking for on the site please contact us.


All our refurbished and new products have at least 12 months' warranty except for spare parts which have 90 days.